Sacramento Auto Repair

Mon - Fri: 7:30 AM - 5:30 PM
5

Great place just down the street from work, too. Can’t believe I never realized they were there! Very accommodating, efficient and honest. I called and was able to get in the same day. I just got a new set of tires so wanted to check the alignment. No charge for the inspection and received an honest diagnosis. Will definitely be a repeat/regular customer!

Thanks Karen for your review!

- Sacramento Specialty Automotive
5

Great experience here. I came to them because they had a special on oil change and full diagnostic. There ended up being a lot of repairs but they had financing! So nice to be able to pay off this 1000 plus repair over a year! Who has that much money to just throw down. Tanner was really helpful and friendly. He ended up throwing in a ball joint for free because it was a botched repair from another shop after an accident! So awesome! Will be going back to Sacramento Specialty Automotive for future repairs !

5

Exceptional customer service! I spoke with Tanner over the phone regarding a vehicle that was for sale nearby which showed on its Carfax that it was serviced here. Tanner informed me that another potential buyer of the vehicle brought it in recently for a pre-purchase inspection and found transmission issues. Tanner saved me from booking a flight from San Diego, CA to test drive the vehicle. Tanner even offered to help me find a similar vehicle that another customer was selling. Above and beyond expectations. Honesty, professionalism, and quality customer service can be found here. I would faithfully bring my vehicles to this business if I didn't live so far away. Thank you for your help!

5

Wow, I had truly given up on finding a great autocare spot, and SSA has really impressed me beyond all expectations. They are committed to fostering great relationships with customers. That is the best thing about them. Each employee I've dealt with has been patient and understanding and never pushy about getting work done, they are honest and will let you know what can and cannot wait as far as services if you need to budget. At most places, in the past, if a mechanic has made a mistake, I've had to try to convince them to take responsibility, been frustrated, and reduced to tears. When I brought a mistake to their attention Jason assured me he would discuss it with management and get things sorted out, and they swiftly, humbly took responsibility, kept me safe, and assured me that over anything, that's what they care about most, safety and satisfaction. I trust them. That's so important to me, and that's why I feel great about returning to their shop for all my service. Speaking of which, the shop is awesome. The waiting room is so comfortable. They have plenty to snack and drink on while you wait, a small library, television, wifi, comfy couches, place to charge your phone. They will chat with you and catch up if they have time, or they will leave you alone if you just want to wait in silence. Someone even left fresh peppers and tomatoes from their garden for guests to take, last time I was in! I love it. If you need to be walked through their service, or need any explanation of what they've done, no one is too stupid for them, they have the kindness and patience to explain things in a way you can understand and they really do care about earning your trust. I love to support businesses like this. I'm so grateful this has been my experience with them and for anyone that hasn't had a similar experience, I would try to discuss what can be done to make it right, as they truly do want to operate with contientious intent. Much love to everyone there, they don't make places like this so often, and I am glad I found it.

Ashleigh, we are very glad you had such a positive experience here with us. We pride ourselves on cleanliness and customer service. We look forward to more positive experiences with you in the future! Have a great day and Labor Day Weekend!

- Sacramento Specialty Automotive
5

The team here is great always kind friendly fair and reasonably priced.

Dave, thank you for the kind review. Have a great day and labor day weekend!

- Sacramento Specialty Automotive
5

There is nothing more comforting than knowing that special mechanic who you trust with the care of your car. At Sacramento Specialty there is a whole bunch of them! I have been going to SS ( otherwise known as Joe's in my family) for 15 years. They are so knowagable, honest and friendly. I rate them 5+ stars!

Dolores, thank you so much for your positive comments about Sacramento Specialty Automotive! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great week!

- Sacramento Specialty Automotive
5

Outstanding shop. Friendly fast, courteous and very highly competitive prices. You will be pleasantly surprised.

Mike, thank you for the amazing review. We look forward to seeing you again in the future. Have a great weekend!

- Sacramento Specialty Automotive
4

I'm excited to say that Sacramento Specialty has returned my 2003 Subaru Outback to like new condition. I'm still test driving the renewed Outback since it was returned to me last week. I appreciate all of their attention to detail. however there was a little bit of Hiccup in communication with work being completed. I understand that sometimes delays happen. I'm sure in the future things will be 100% and five stars. I will definitely be back! And also posted about them in in the positive in my capacity as a Subaru ambassador

Barbara, thank you for your trust in us with your 2003 Subaru Outback. We look forward to taking care of your Subaru for many years to come. Let us know if you have any questions of your recent repair. Take care and have a great week!

- Sacramento Specialty Automotive
5

The Specialists are very knowledgeable and take extra time to follow through

5

My first time. They people were very friendly. I got pictures of everything ( not that I know I'm looking at ) . I appreciated that. My car runs nicely! They also said all that they do is guaranteed.